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Chloe Pom Pom Monokini

Chloe Pom Pom Monokini

S$20.00

Stylist Notes:

Features polyester blend fabric plunging neckline with polka dot and pom pom design.

Padded swimwear.
For a thicker padding, padding stick ons available for purchase here.

Measurements

S: PTP: 12-16", Waist: 11-13", Hip: 12-16 Thigh: 9", Length: 23"

M: PTP: 13.5.5-17", Waist: 12-14", Hip: 13-17", Thigh: 9", Length: 24"

Please allow 0.5"-1" difference in measurement

Delivery

Instocks

Orders with BO and Instock items

For orders comprising of instocks and backorders, the entire order will only be sent out when all the items are ready for shipping.

Do place separate orders for instocks if you wish to receive them first.

Singapore

1. Singapore registered mail/ SmartPac services: 1-3 working days upon dispatch

2. Standard courier: 1-3 working days upon dispatch

3. Express courier: Next working day upon dispatch.

Do email us at connect@thedancingjewels.com for express courier requests.

International

Malaysia: 4-8 working days upon dispatch. Rates start from SGD 5
Others: 10-14 working days upon dispatch.

(Postage rates varies base on geographic region and weight of items. Do email us at connect@thedancingjewels.com for any queries)

6. Exchanges/Refunds

6.0 Please note that our refund policy is only in terms of credits.

6.1 Exchanges are only applicable for regular priced items (except for Backorder items (as they have been ordered in specially for you), Earrings, floats and Lingerie)  for the following reasons:

i. An incorrect item

ii. A defective item

Requests for exchanges other than the above reasons will not be entertained.

[EXCEPTIONS] Exchanges are allowed for regular priced Swimwear ( except for Backorder items as they have been ordered in specially for you) as we understand the challenges of shopping for swimwear online.

*Orders with promotional codes entered are not allowed for exchanges except for the listed codes: HEYYOU (10% off first purchase) and SUMMER10 ( 10% off min $100)

6.2 Postage charges to and fro will be borne by the customers. Postage fees incurred for exchanges would be the actual fee that Singpost/courier charge without any subsidies from the store.

Normal postage: $1.70

Smartpac $3.20/$3.80 depending on type of swimwear. Swimwear with foams/ undercup wiring/ Rashguards usually can't fit into the smaller Smartpac and would require a larger Smartpac of $3.80

Courier: $5.35

6.3 If credits have been issued, it will be valid for one month only, excludes postage fees and can only be used to offset one order. There is strictly no extension of validity period and all unutilised credits will be forfeited. A one month credit for instocks and sales items will be issued for the return items. Credits issued will be based on the amount paid. Do email us the items you wish to offset against so it can be processed manually as such an arrangement is not available in the system. 

6.4 All exchanges and returns have to be submitted to connect@thedancingjewels.com titled [Exchange Request] Order number XXX (alphabetics) with within 5 working days from date of receipt. If the item has a defect, please also include the image of the defected area/item so that we can expedite your exchange.Items have to be mailed out within 5 working days after an email has been sent on the return/exchange procedure. Exchange requests sent in via other methods e.g wrong email/ facebook/instagram will not be entertained.

6.4B Only international orders are entitled to returns after we are notified as per point 6.4 within 5 working days from date of receiving. conditions 6.5-6.11 still applies.

6.5 Requests for exchanges and returns thereafter will not be entertained.
6.6 Please kindly ensure that the parcel is returned in its original condition, unworn and unwashed with the tags intact. Hygiene label for swimwear has to be intact in order to qualify for the exchange.
6.7 The Dancing Jewels reserves the right to reject any exchanges if the above point is not fulfilled.
6.8 Each qualified order is only entitled to a one-time exchange.
6.9 The Dancing Jewels reserves to right to reject any exchanges that has not been confirmed by us. Any shipping cost incurred to return the package will be borne by the customer.
6.10 All exchanges are assessed on a case-by-case basis and we reserve the right to exercise discretion in permitting or rejecting all requests for exchanges.
6.11 All returns or exchanges will be processed within 5 working days. You will receive an email from us once your return package has been received.

7. Defects/ Incorrect items sent

7.1 The Dancing Jewels checks all orders before sending. In the event a defective/wrong item has been sent, we sincerely apologise.

7.2 Please drop us an email at connect@thedancingjewels.com within 5 working days with a snap shot of the item/ area of defect.

7.3 The Dancing Jewels will send a replacement piece of the item if there is an available piece. There is strictly no refunds if a replacement piece is available.

7.4  In the event that the item is no longer available, refunds in terms of store credits will be issued.

7.5 Postage charges incurred will be refunded via store credits. 

7.6 Returns for defect/incorrect items follow the above points from 6.4-6.7

7.7 Please only send back the item once a confirmation has been given from our team. The Dancing Jewels reserves to right to reject any order that has not been confirmed by us. Any shipping cost incurred to return the package will be borne by the customer.
7.8 For items that has been sent back to us but does not have the defect mentioned, postage fee for the return of item will be chargeable. If no top up was done for the postage fee, item will be disposed after 14 days.
7.9 Store credits earned from "refunds" due to defects/incorrect items sent does not have an expiry date.

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