[BO] Ralph ballet flats in black

S$34.00

Stylist's notes

Runway inspired. A twist to the traditional ballet flats, Ralph ballet flats incorporates detachable checkered/black ribbons that adds style to your outfit.

Ribbons can be detached and ballet flats can be worn on its own.

Available in 2 colours, Black and Blush.

Features leather blend and ribbons

Read complete editorial here for the 7 looks of Ralph Ballet Flats

Backorders take 3-4 weeks to reach us

Note: Please cart out your instock items separately during checkout if you would like to receive them earlier.

Size and Fit

35-40

Insole Measurements:

Size 35 8.75" / 225mm
Size 36 9" / 230 mm
Size 37 9.25" /235mm
Size 38 9.5" /240mm
Size 39 9.75" /245mm
Size 40 10" / 250mm

Advised to size up for broad feet.

Orders with BO and Instock items

For orders comprising of instocks and backorders, the entire order will only be sent out when all the items are ready for shipping.

Do place separate orders for instocks if you wish to receive them first.

Singapore

1. Singapore registered mail/ SmartPac services: 1-3 working days upon dispatch

2. Standard courier: 1-3 working days upon dispatch

3. Express courier: Next working day upon dispatch.

Do email us at connect@thedancingjewels.com for express courier requests.

International

Malaysia: 4-8 working days upon dispatch. Rates start from SGD 5
Others: 10-14 working days upon dispatch.

(Postage rates varies base on geographic region and weight of items. Do email us at connect@thedancingjewels.com for any queries)

6. Exchanges/Refunds

6.0 Please note that our refund policy is only in terms of credits.

6.1 Exchanges are only applicable for regular priced items for the following reasons:

i. An incorrect item

ii. A defective item

Requests for exchanges other than the above reasons will not be entertained.

Please note that we do not accept returns if the size or cutting doesn't fit. Do check the measurements and specifications as provided in store.

6.2 Postage charges to and fro will be borne by the customers. Postage fees incurred for exchanges would be the actual fee that Singpost/courier charge without any subsidies from the store.

6.3 If credits have been issued, it will be valid for one month only, excludes postage fees and can only be used to offset one order. There is strictly no extension of validity period and all unutilised credits will be forfeited. A one month credit for instocks and sales items will be issued for the return items. Do email us the items you wish to offset against so it can be processed manually as such an arrangement is not available in the system.

6.4 All exchanges and returns have to be submitted to connect@thedancingjewels.com titled [Exchange Request] Order number XXX (alphabetics) with snapshots of the defects within 5 working days from date of posting. Items have to be mailed out within 5 working days after an email has been sent on the return/exchange procedure. Exchange requests sent in via other methods e.g wrong email/ facebook/instagram will not be entertained.

6.5 Requests for exchanges and returns thereafter will not be entertained.
6.6 Please kindly ensure that the parcel is returned in its original condition, unworn and unwashed with the tags intact.
6.7 The Dancing Jewels reserves the right to reject any exchanges if the above point is not fulfilled.
6.8 The Dancing Jewels reserves to right to reject any exchanges that has not been confirmed by us. Any shipping cost incurred to return the package will be borne by the customer.
6.9 All exchanges are assessed on a case-by-case basis and we reserve the right to exercise discretion in permitting or rejecting all requests for exchanges.

7. Defects/ Incorrect items sent

7.1 The Dancing Jewels checks all orders before sending. In the event a defective/wrong item has been sent, we sincerely apologise.

7.2 Please drop us an email at connect@thedancingjewels.com within 5 working days with a snap shot of the item/ area of defect.

7.3 The Dancing Jewels will send a replacement piece of the item if there is an available piece. There is strictly no refunds if a replacement piece is available.

7.4  In the event that the item is no longer available, refunds in terms of store credits will be issued.

7.5 Postage charges incurred will be refunded via store credits. 

7.6 Returns for defect/incorrect items follow the above points from 6.4-6.7

7.7 Please only send back the item once a confirmation has been given from our team. The Dancing Jewels reserves to right to reject any order that has not been confirmed by us. Any shipping cost incurred to return the package will be borne by the customer.
7.8 For items that has been sent back to us but does not have the defect mentioned, postage fee for the return of item will be chargeable. If no top up was done for the postage fee, item will be disposed after 14 days.
7.9 Store credits earned from "refunds" due to defects/incorrect items sent does not have an expiry date.

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