Self collection ( Sembawang)

Self collection is available at our Sembawang office at an appointment basis only.

Self collection timings:

Monday, Wednesday, Friday

Excluding Public Holidays

: 2pm - 7pm

Full address will be sent after order is placed and self collection option is selected.

An email will be sent to you once your order is ready for collection for the self collection timing. E.g 16/03 6-8pm

Self collection is only available via appointment basis and you may not be able to collect it if you come down without an appointment.

Kindly collect your parcel within 5 working days from the date of email notification.

Packages collected after 5 working days  from the date of email notification will not be eligible for any returns or exchanges.

All self collection packages not collected within 1 month from date of email (notifying that package is ready for collection) sent will be disposed off and The Dancing Jewels will not be held liable.

*For change from Self collection to Postage methods, please note that it may require another 2-3 working days to reprocess and dispatch.

Do email us at connect@thedancingjewels.com for any enquiries

All self collection requests will be ready for collection within 2 working days.

You should receive an email from us regarding the full address, date and time frame which you can make it down.

Please check your junkbox if you have not received it within 2 working days (:

You may also wish to add our email connect@thedancingjewels.com to your list of safe senders so that you can receive our emails promptly (:

Please note that the Value Added Service of self collection method is provided solely for collection purposes also. 

For all any request including exchanges or returns, please email us at  connect@thedancingjewels.com