Singapore delivery options

1. Normal Mail ( Without Tracking Number)

3-10 working days

There is no tracking number for normal mail and TDJ will not be liable for any lost packages as the item cannot be tracked as much as we would love to help you. We strongly recommend the Smartpac or Standard Courier option.

2. Standard Courier: (With Tracking Number)

Roadbull/ Honest Bee takes up to 3 working days (Excludes Saturday, Sunday and Public Holidays)

Courier may deliver on Saturday, depending on each driver's schedule which is not controllable from our side.

Contact number is required.

Do also leave any instructions for our courier if you have any, at the check out page: E.g Please leave it at the riser, take a photo and whatsapp me if nobody is home.

Complimentary courier for purchases above SGD $100

3. Express courier: (With/Without Tracking number)

Roadbull/ HonestBee willl deliver it on the next working day after we have dispatched. Provided address and contact number is correct.

*Express courier is only available for booking on Mondays, Wednesdays and Fridays (excluding public holidays) and that it is not a festive period ( E.g Christmas and Chinese New year period).

Payment has to be received by 4PM for item to be delivered on the next working day subjected to above condition*

Example 1:

If payment is made by Monday before 4PM, Express courier can be arranged on Monday and item can be delivered on Tuesday **(Earliest)

If Payment is made by Wednesday before 4PM, Express courier can be arranged on Wednesday and item can be delivered on Thursday **(Earliest)

If Payment is made by Friday before 4PM, Express courier can be arranged on Friday and item may be delivered by Saturday** (Earliest)

Example 2

If payment is made on Monday after 4PM/ Tuesday, Express courier can only be arranged on Wednesday and item can be delivered by Thursday** (Earliest)

If payment is made on Wednesday after 4PM/ Thursday , Express courier can only be arranged on Friday and item may be delivered by Saturday** (Earliest)

If Payment is made on Friday after 4PM /Saturday/Sunday, Express courier can only arranged on Monday and item can be delivered by Tuesday** (Earliest)

Only applies if date of delivery** is not a public holiday/eve of public holiday/ during festive seasons (E.g Christmas and Chinese New Year Period.)

Select Express courier at the check out page and leave us a remark if you have any special instructions to ensure successful delivery, e.g Leave outside riser if nobody is at home.

How Do I Get My Tracking Number?

Your tracking number is updated in My account > Order history and details.

Click on the Details tab at the right side of the order and scroll down to see the Tracking Number updated.

Singpost Smartpac tracking number starts with SM  --> Trackable at http://www.singpost.com/track-items

Courier Tracking number --->

For packages starting with RB_TDJ

Your tracking number can be tracked at http://www.roadbull.com/

For packages with tracking number that is the same as your order number e.g HBYJRAZHA

Your tracking number can be tracked at https://goodship.honestbee.sg/

International Delivery

Malaysia: Flat rate of 10 SGD ( up to 7 working days after parcel has been dispatched to the courier provider)

Express Malaysia: 3-4 working days: From $18 onwards. Price quoted is for min. 1kg package

Rest of Asia: From 15 SGD (up to 7 working days after parcel has been dispatched to the courier provider) 

Express Asia: 3-4 working days: From $20 onwards. Price quoted is for min. 1kg package

Rest of the World:  Courier rates quoted are calculated according to the weight by the system.

Rates will be calculated according to the weight by the system.

Your orders can be trackable at https://www.trackmyshipment.co

Please note that delivery periods are quoted by the international couriers.

Updated 22/4/19

(Postage rates varies base on geographic region and weight of items. Do email us at connect@thedancingjewels.com for any queries)